F.A.Q. - Frequently Asked Questions

Selecting a dedicated server provider can be a daunting task if you're not sure what you're getting.  There are many factors that need to be taken into consideration while you're weighing your options.  Below is a list of  some of our most frequently asked questions that are made available in an effort to help you understand more completely what Everstream can provide.


Will you waive the setup fee?
What could I use a Everstream server for?
Do you allow resellers?
What OS options are there?
How does the IP KVM work?
Does Everstream have contracts?
Do you have discounts for pre-payment?
How is Bandwidth measured?
How many IP addresses can I have?
What type of connection will I have?
Who will have control of the server?
Does Everstream allow adult content on their servers/network?
Do you offer Control Panels?
Can I change the hardware specs of my server?
How do I ask for custom partitions?
Is Everstream for everyone?
Is there telephone support?
What is your Acceptable Use Policy?
What are your Terms of Service?
What is your Privacy Policy?
Can I upgrade my server plan?
Can I test download speeds?
Do you install the Operating System, applications, and software?
What does Everstream technical support include? Are there charges for additional support?
How long does it take to get my server after I place the order?
Do you setup the DNS? Reverse DNS?
Does Everstream allow IRC or P2P applications on the network?
Do you offer Remote Reboots?
Can the Everstream name be removed and replaced by my own company name when my client looks up their IP?
Which methods of payment do you accept?
Why should we choose Everstream over other providers?


Will you waive the setup fee?
No. First off, only our two lowest-end servers even have setup fees. Three of the five plans include totally free setup. We do require a setup fee for the lowest end servers to cover the actual labor required to get the servers built and online for you. If we do not cover these costs, the business model does not make sense. Please do not email us asking to waive it. We will not. Not even with multiple orders or pre-payment. With that said, we still believe after the cost of setup that we offer the lowest prices in the industry.

What could I use a Everstream server for?
You can use a Everstream dedicated server for just about anything you can imagine as long as it operates within our AUP and TOS. Some of the most common uses are for web hosting, game server hosting, email servers, development servers, disaster recovery servers, and a variety of other Internet-enabled applications.

Do you allow resellers?
Yes. We encourage resellers to take advantage of our low prices. We have even structured our Account Control Panel to be helpful for those wishing to resell our servers. However, due to our low costs, we do not currently provide any discounted pricing to resellers. Many of our resellers provide a value-added service such as server management.

What OS options are there?
There are no OS limitations at Everstream. While we do only provide the installation process for a limited list of operating systems (FreeBSD, OpenBSD, Debian, CentOS, Gentoo, Suse, Fedora, Redhat, Ubuntu, and all Microsoft OS's), we also provide you with the opportunity to provide the media, and install your own OS through an IP KVM interface.

How does the IP KVM work?
IP KVM is provided for free on an as-requested basis for a 24 hour period. It can normally stay connected longer if other users are not waiting in the queue for access. Simply open a support ticket, and the next available IP KVM port will be connected to your system, and detailed instructions on how to access it will be provided to you. If you would like a private IP KVM port always connected to your systems, we do have this option at an additional cost.

IP KVM access provides you with remote access to the video, keyboard and mouse inputs on your server. If you require specific install media, or software on a CD to be loaded or booted to, simply provide the URL of an ISO image, and our techs will burn and mount the media for you.

Does Everstream have contracts?
Everstream does not have contracts for extended service periods. We bill you on a monthly basis, and you are able to cancel your server with a mandatory 5-day notice at any time through your Account Control Panel.

Do you have discounts for pre-payment?
No, our prices are so low that we do not have the option of providing discounts even for pre-payment.

How is Bandwidth measured?
Bandwidth is measured depending on the account type that you select when ordering your server. You have the option of choosing capped unmetered bandwidth, or selecting burstable metered bandwidth where you are billed for your actual usage (GB transfer). Each method has advantages and disadvantages depending on how the server will be used. We aim to provide you with the best selection to meet your bandwidth needs.

How many IP addresses can I have?
You can use as many IP addresses as are required. We have very strict IP usage requirements that you must adhere to, but additional IP addresses within reason can be provided at minimal cost. For larger blocks of IP space, additional charges may apply. All IP addresses provided will remain the property of Everstream.

What type of connection will I have?
This depends on the type of connection you choose. All servers are connected to 10Mbps switch ports (100Mbps ports are available for certain plans). You can upgrade from a 10Mbps port to a 100Mbps port for an added $10/month. This does not change your allowed data transfer amount, and care should be taken to avoid unexpected overages if you decide on this option.

Who will have control of the server?
Only you will have control of your server (and whomever you grant access to). Everstream does not manage or maintain your servers for you. It is your responsibility to manage and maintain your own dedicated server. This includes backups! Everstream does not access your server after they provide you with account details, and we do *not* backup your server for you. Anyone administering a server should understand this.

Does Everstream allow adult content on their servers/network?
Legal adult content is allowed on Everstream servers and network. All content must adhere to our AUP and all applicable US laws. Everstream may require the customer to provide documentation meeting the requirements of 18 U.S.C. 2257 for their review. Any customer found to be in non-compliance with 18 U.S.C. 2257 or any other applicable law may have their account suspended or revoked without warning at our sole discretion.

Do you offer Control Panels?
Yes, we do offer control panels, but we leave the installation to you. We can provide the licenses for cPanel/WHM at an additional cost/month. Please contact sales for current pricing if this is something that you are interested in. You are always welcome to bring your own licenses with you if you are able to find them cheaper elsewhere.

Can I change the hardware specs of my server?
Yes, you can change the hardware specs on your server. The speed of the updates may depend on the availability of the requested hardware upgrades. An upgrade to a different server plan is also always an option.

How do I ask for custom partitions?
Please make a mention of the required partition sizes while placing your order in the system details and special requests section. Each server's partition sizes can vary greatly depending on the way the server is being used. You may also wish to take advantage of our free IP KVM access to partition and load your own system.

Is Everstream for everyone?
While we would like to answer that question with "Yes!", unfortunately the truth is that it is not for everyone. If you are not able to administer and maintain your own server, or contract that functionality to someone that can, then Everstream probably isn't what you're looking for. While we do have fully managed dedicated servers in the works, the current offerings are only for self-managed servers.

Is there telephone support?
Telephone support is currently provided from 8am - 5pm ET. If you have support needs outside of this timeframe, email support is provided 24/7. We would like to think that we have provided you with everything you might need to fully maintain and control your server remotely. However, hardware can fail, and you might require our support staff to step in with a helping hand.

What is your Acceptable Use Policy?
Our Acceptable Use Policy (AUP) can be found here: http://corenetworks.net/aup

What are your Terms of Service?
Our Terms of Service (TOS) can be found here: http://corenetworks.net/tos

What is your Privacy Policy?
Our Privacy Policy can be found here: http://corenetworks.net/privacy-policy

Can I upgrade my server plan?
You can certainly upgrade your server plan at any time you would like. Everstream will allow both servers to operate at the same time to allow you to migrate all of your files and services over.

Can I test download speeds?
Certainly. Please use the following links to download files for speed tests:

5MB-testfile.zip
10MB-testfile.zip
20MB-testfile.zip
50MB-testfile.zip
100MB-testfile.zip

Do you install the Operating System, applications, and software?
Everstream will load your Operating System, and main software packages (as requested). However, we are not able to implement additional software solutions that are outside of our standard offerings. Supported software includes Apache, PHP, MySQL, and a variety of other basic packages. Most of these a dedicated server customer should be able to install and maintain on their own, with their own configurations, and security restrictions in mind.

What does Everstream technical support include? Are there charges for additional support?
Everstream does have staff available 24/7 to meet your support requirements. However, the included support only covers matters dealing with hardware, power, or network problems. Hard drives *will* fail, the only question is when. Everstream will not attempt to recover data from failed hard drives. If your hard drive fails and you have not made a recent backup, please do not look to us for answers. Since the servers we are selling are self-managed, we are not able to provide you with software support. Additional support is available at an hourly rate of $89/hour if the support is considered professional services.

How long does it take to get my server after I place the order?
After your oder has been placed, we begin the work on getting your server configured exactly as you ordered as quickly as possible. Most servers are online within 24 hours. However, depending on hardware availability and software requirements, it might take slightly longer.

Do you setup the DNS? Reverse DNS?
We can handle the forward DNS for you at no additional cost. The only requirement is that you point your domain name to our name servers at:

CNS1.CORENETWORKS.NET
CNS2.CORENETWORKS.NET

We do not provide any control panel access to your DNS records, so all record updates must be sent in a support request. Most of our users simply run their own DNS servers. We handle reverse DNS for all of our IP addresses. If you require the reverse DNS to change for any of your IP addresses, simply submit a support request with the PTR record(s) requested.

Does Everstream allow IRC or P2P applications on the network?
Everstream would like to acknowledge that not all IRC is considered abuse, so IRC is allowed. However, our AUP is strictly enforced when it comes to IRC abuse or misuse. If you are not able to control the users of your system you may wish to ban IRC or implement your own firewall rules to avoid having your server revoked. P2P is also allowed, but only as long as it is being used for legal content that does not violate the Everstream AUP.

Do you offer Remote Reboots?
Yes, and you don't even have to rely on our support staff to have this done. You can control the power to your servers right through your Account Control Panel. You can view the current power status, and cycle the power whenever you need to.

Can the Everstream name be removed and replaced by my own company name when my client looks up their IP?
As it relates to reverse DNS, certainly. For Whois information, this IP space belongs to Everstream, and ownership can not be transferred. However, we are able to sub-delegate IP space to you, but it will still show that we are the owners of the IP space.

Which methods of payment do you accept?
We accept all major credit cards.
If you would like to pay via PayPal, you may do so using the PayPal debit card, which can draw from your paypal balance, and we would see it as a MasterCard:
https://www.paypal.com/us/cgi-bin/webscr?cmd=p/acc/dc_intro-outside.

Why should we choose Everstream over other providers?
Everstream goes to great lengths to provide you with the best dedicated server solution out there without putting a dent in your wallet. We provide many advanced features for free that other providers often charge for (remote power control, upstream firewall access, IP KVM access, flexible bandwidth choices, etc.). We're confident that you'll find what you're looking for at Everstream. If by some chance you don't see exactly what you're looking for, chances are that we can still provide it. Please contact our sales team at: if you have such requirements.



This list is provided to help answer some of the most frequently asked questions.  However, you might have a question that isn't covered here.  If that is the case, please feel free to send your query in to our sales staff: .  They will work closely with our technicians and network engineers to make sure you receive the correct answers to your questions in a timely manner.